While some of our clients decide to implement our recommendations from the Rapid Assessments on their own, most insist that we help them implement the solution (often enabled by CMS RoadRunner).  Clients ask CMS to help them through Implementation for three reasons:

• Speed to Results - to ensure a fast pace of Implementation to achieve the financial results
• Knowledge and Expertise - to ensure the correct implementation and change management of the TOC Improvement Vision
• Sustainability - to ensure sustainability by putting the necessary processes and tools in place after the initial success and the consultants leave

The Implementation project typically lasts four to five months and involves CMS consultants at the client site on a weekly basis.  Most implementation projects involve an overall Steering Committee and one or more Project Teams.  In addition, clients usually appoint an overall Implementation Project Manager.

Steering Committee – The Steering Committee guides the overall Implementation and ensures the timely removal of obstacles to ensure that the Implementation Project can achieve its objective on-time and on budget.  This committee is comprised of a client’s executive team and project manager along with the CMS team.  The Steering Committee often meets every 2 to 4 weeks. 

Project Manager – The Project Manager is usually a key Senior Manager with the client’s organization and is charged with working closely with CMS to build the detailed Implementation Plan, ensure progress, challenge the Project Teams and report back to the Steering Committee.  In addition, the Project Manager utilizes the CMS consultants and Project Teams to ensure the TOC solution is fully disseminated throughout the organization.

Project Teams – Project Teams are typically led by a client representative facilitated by a CMS Consultant and are comprised of approximately 4 to 8 cross functional client people.  Project Teams usually meet at least once per week with tasks assigned between meetings.  With the help of CMS, Project Team members are expected to become experts in the specific TOC solutions and application to their organization.